Contact Us
Due to delays in the supply chain, expect a delay of up to 15 business days for control system orders to ship. For a more accurate estimate on shipping time, please contact customer support. You will receive tracking information via email when your order ships. We apologize for the inconvenience and thank you for your patience.
If you have purchasing or tech support questions, you can send us a message here.
If you are in need of technical support, try the Troubleshooting Guide first and you may be able to find the solution quicker.
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Customer Service:
Email: support@usshift.com
Phone: (864) 646-8920
Street Address:
Baumann Electronic Controls, LLC.
158 Hemlock Cove Rd
Sunset, SC 29685
Business Hours:
Monday - Friday: 9:00 am - 5:30 pm Eastern Time
Saturday: We will return important messages when possible.
Sunday: Closed
Holidays Closed:
Memorial Day
Independence Day
Labor Day
Thanksgiving and the day after Thanksgiving
Christmas Eve and Christmas Day
New Years
